The NVN brand is built on four interrelated pillars: Customers, People, Product and Facility. We constantly strive to create relationships with our clients that are meaningful and long lasting by delivering a superior experience.
clients
Our client is at the centre of everything we do. They should have a product that exceeds their expectations. That's why our teams are always working to create a world-class client experience commensurate with top luxury brands the world over.
people
People are our most important resource, so we hire only the best. With our scale and international foot print we attract a diverse group of people. We focus on hiring salespeople with a luxury background and our operations staff are all trained for a minimum of 6 months before being allowed to work on clients cars.
product
We strive for zero defects in everything that we do. We search the world to find the highest quality products and then subject them to an intense inspection process that borders on the obsessive. We stand behind our product and if any issue arises, we will rectify it at no cost to you.
facility
We care about your cars, and know how important your vehicle is to you. Our facilities are state of the art and surgically clean, creating an environment that’s conducive to detailing and PPF application and our Timothy Oulton deigned lounges provide a relaxed environment, where our customers have access to barista made coffee. We use the finest equipment and machinery in the detailing world, links to which are in our supplier list.
